Knowledge management solutions, in general, are complex. They almost always require much more than just installing a new software product. Often, this complexity makes the choice of an implementation approach difficult.
In this Section, we describe some of Iknow's proven consulting approaches and methodologies that we have used to help our clients realize the full potential of their investment in knowledge management.
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An important dimension of knowledge management is the creation, use, storage, reuse, and repurposing of an organization's important knowledge assets. Often, we find that...
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Iknow approaches all of its client assignments, large or small, with sound project approaches, methodologies and processes. Our consulting approaches have been developed and...
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Iknow’s current-state assessments follow a comprehensive diagnostic framework, which is illustrated in the Exhibit below. The framework consists of eight areas of focus,...
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Iknow incorporates user-centered design in all its client assignments.
In broad terms, user-centered design (UCD) is a design philosophy where end-user requirements are given...
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Iknow’s systems design, development, and integration approach consists of the following five high-level lifecycle phases:
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One important element of Iknow’s consulting methodology is the use of pilots and prototypes. Iknow incorporates experimentation, rapid prototyping, and pilots as part of...
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Iknow excels at consulting project delivery, including three core support processes: project planning and management, requirements management, and quality assurance/quality...
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How To Begin
The process for getting started is straight forward and typically follows these three steps.
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