Organizational change management programs are vital to the success of a KM initiative. In fact, the reasons most often cited for why KM implementations did not deliver their expected benefits were organizational issues, such as lack of training; insufficient communication; failure to integrate KM into everyday working practices; and a lack of time to learn new systems and processes.
Change Management is a core element of Iknow's Diagnostic Assessments.
In parallel with the other workstreams, Iknow works with clients on the planning and implementation of people-related change management and institutionalization activities. A well-designed and coordinated change management program can include:
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