Project Portfolio

Iknow has successfully completed assignments at more than 100 companies, government departments and agencies, and other organizations around the globe.

You can view the project summaries by major Iknow service type (i.e., strategy, content, process, technology, and people) by clicking on Project Summary List or click on one of the boxes below to learn more about these projects.

In FY 2010, the Office of Management and Budget (OMB) established the Partnership Fund for Program Integrity Innovation to provide funding for...
The State of Florida’s Benefit Recovery Unit (Office of Public Benefits Integrity (PBI), Department of Children and Families) was facing...
The Wildland Fire Lessons Learned Center (WFLLC), headquartered in Tucson, Arizona, serves the wildland fire community by providing them with...
The Wildland Fire Lessons Learned Center (WFLLC), headquartered in Tucson, Arizona, serves the wildland fire community by providing them with...
One of the world’s leading biotechnology companies was evaluating commercial enterprise search products. One of their key product...
This financial services company provides background information on retail and institutional account holders to more than 4,000 financial...
A large sports apparel and footwear manufacturer was collecting more than one million customer responses per month. The company asked...
In a previous assignment for the State of Florida, Iknow developed a enterprise content management (ECM) and records management (RM)...
The Southwest Florida Water Management District (District) is responsible for managing and protecting the water resources for more than ten...
A global pharmaceutical company’s Marketing and Creative Services Group stored its marketing collateral and reference pieces in a...
A leading software product developer in the anti-virus and internet security market desired to become more customer-centric. Several factors...
The National Institute of Allergy and Infectious Diseases (NIAID) conducts and supports basic and applied research to better understand, treat...
One of Europe’s largest research-oriented pharmaceutical and diagnostic product companies wanted to embed a knowledge sharing culture...
One of the world’s most respected air carriers launched an Office of the Future initiative. The goals of this initiative were to achieve...
The Call Center Operations group of a major telecommunications company struggled with the system that supported its 13,000+ customer service...
The executives responsible for the customer service operations of a global telecommunications company were upset with the current state of the...
The Managing Director of a global consulting firm was concerned that the company was failing to capture and leverage the knowledge and...
A start-up company had identified a potentially viable opportunity in the commercial search engine market. The new company had developed...
The partners of the consulting services division of a leading global consulting powerhouse were frustrated at their inability to pursue...
During a previous assignment for this international client, Iknow developed a comprehensive KM strategy and several high-level project...
The Strategic Marketing Organization of a top pharmaceutical company knew that many of their internal business processes and practices were...
The Managed Care Division of a top global pharmaceutical company was having difficulty facilitating the sharing of information across the...
The Technical Division of a Fortune 50 pharmaceutical and health care company was responsible for providing a broad array of technical...
The Engineering Services Division within a major consumer products and healthcare company was interested in the automatic mining of...
A successful 12-year old company was the recognized leader in providing integrated digital marketing and communications services to the...