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Iknow LLC is a management and technology consulting and systems integration firm that combines deep knowledge management expertise and industry experience to deliver end-to-end solutions that help organizations capture, apply and organize their knowledge assets to improve performance. Iknow's areas of expertise include archiving; business intelligence; business process management and workflow automation; case management; collaboration; community management; customer communications management; customer, competitor, and supplier intelligence; data integration and management; data mining; data visualization; digital asset management; document management; eDiscovery; eLearning; enterprise capture and imaging; enterprise content management; enterprise search; expert systems, qualitative reasoning, and artificial intelligence; expertise profiling/expertise networks; innovation management; modeling and simulation; ontologies; personalization; probabilistic analysis and statistics; project and program management; records management; risk management; social media monitoring; social technologies; taxonomy, classification, and metadata management; text analytics; and websites and portals.