Strategy Services

In our experience, successful knowledge management projects begin with a clear understanding of the objectives and results that are expected by this investment. Iknow’s Strategy Services help our clients develop a detailed understanding of their critical knowledge-related opportunities and challenges and assess how a knowledge management investment can help achieve their objectives.

Iknow also combines years of experience across multiple industries with knowledge management expertise and best practices from other projects to help our client’s executive team craft and gain agreement on their vision and create a detailed strategy and roadmap to achieve their expected results.

However, in today’s economy a compelling vision is often not enough to justify investment of scarce resources. We often work closely with our clients to build the business case to execute the proposed roadmap, define and implement financial, operational and other performance metrics to measure progress, and ensure that an effective governance process is in place to guide the investment.

From strategy to execution, our clients trust Iknow to apply our experience and best practices from over 100 successful engagements to help them achieve their goals.

Case Study 1
The recognized leader in providing integrated digital marketing and communications services to the pharmaceutical industry had reached a revenue plateau and was seeking ways to grow its revenues and profitability. Iknow identified and evaluated several attractive growth opportunities and conducted internal and external assessments to develop a prioritized set of growth options used to seek outside funding. Read more >>

Case Study 2
The Strategic Marketing Organization in a Fortune 50 pharmaceutical company was struggling with inefficient business processes and a lack of timely and relevant information to support new product launch activities. Iknow conducted interviews with key stakeholders, synthesized the findings, and developed a current state assessment and an overall data and knowledge management strategy that was quickly implemented across the organization. Read more >>

Case Study 3
A committee of senior partners at a well-known consulting firm was charged with developing a strategy for implementing best-in-class knowledge management practices. Iknow conducted a current state assessment, developed a high-level implementation roadmap, and identified a set of initial projects. The steering committee received a knowledge stewardship strategy and an implementation roadmap. Read more >>

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