Friday, January 6, 2017

The New York Power Authority (NYPA) selected Iknow to implement a new unified enterprise search solution. NYPA had installed two primary software products for capturing and storing its enterprise content, and over time, NYPA had accumulated large volumes of content in both systems. Unfortunately, NYPA staff had difficulty searching this content because it lacked accurate and reliable metadata and subject tagging. Browsing was also difficult because of the large number of file folders and complex folder hierarchies within the two systems.

NYPA asked Iknow to develop and deploy a single, unified enterprise search solution that could achieve more accurate search results. The search application and interface will incorporate advanced search and navigation features, be supported by standardized taxonomy and metadata tags, and be intuitive and easy to use for NYPA employees.

About the New York Power Authority

The New York Power Authority (NYPA), officially the Power Authority of the State of New York, is the largest state public power organization in the United States. NYPA operates 16 electricity generation facilities and more than 1,400 circuit-miles of transmission lines.