A decision support system (DSS) is a computer-based information system that supports business or organizational decision-making activities. DSSs serve the management, operations, and planning levels of an organization (usually mid and higher management) and help people make decisions about problems that may be rapidly changing and not easily specified in advance - i.e. Unstructured and Semi-Structured decision problems. Decision support systems can be either fully computerized, human-powered or a combination of both.

While academics have perceived DSS as a tool to support decision making process, DSS is also a tool to facilitate organizational processes. DSSs include knowledge-based systems. A properly designed DSS is an interactive software-based system intended to help decision makers compile useful information from a combination of raw data, documents, and personal knowledge, or business models to identify and solve problems and make decisions.

DSSs are often contrasted with more automated decision-making systems known as Decision Management Systems.

Business Value

There are possibilities and examples of building a DSS in any knowledge domain. For example, DSS is extensively used in business and management. Executive dashboards and other business performance software allow faster decision making, identification of negative trends, and better allocation of business resources. Through a DSS, all the information from any organization is represented in the form of charts, graphs in a summarized way, which helps the management to take strategic decisions. For example, one of the DSS applications is the management and development of complex anti-terrorism systems.

Product Landscape

The decision support systems product landscape is complex and includes the following products. Iknow can help you evaluate and select the right software product to help you achieve your business objectives.

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Company Name Product Name Type
1000 Minds 1000Minds Commercial
Auros Auros K-Pacs Commercial
Competitive Solutions PBL ScoreCard Commercial
Fico Blaze Advisor Commercial
Host Analytics Host Reporting Commercial
IBM IBM SPSS Predictive Analytics Enterprise Commercial
IBM IBM Decision Optimization for Watson Studio Commercial
LogicNets LOGICNETS Commercial
Lumina Decision Systems Analytica Optimizer Commercial
Metanomx mtx ERI Platform Commercial
OpenText OpenText Magellan Commercial
OpenText OpenText Information Hub Commercial
Oracle Oracle Performance Management Applications Commercial
Palisade DecisionTools Suite Commercial
Paramount Decisions Paramount Decisions Commercial
Powernoodle Powernoodle platform Commercial
Salesforce Einstein Analytics Commercial
Salford Systems SPM Commercial
SAS Institute SAS Decision Manager Commercial
Strata Decision Technology StrataJazz Commercial
Syncopation Software DPL 9 Enterprise Commercial
TransparentChoice AHP Software Commercial