When our clients do not have the required personnel, Iknow can provide temporary staffing to perform KM-related roles. Many of Iknow’s senior consultants have led internal knowledge management functions, and bring a wealth of experience in carrying out the day-to-day tasks of supporting KM processes.
Iknow’s operational support services are valuable because our clients can obtain immediate staffing for important KM roles. Iknow’s personnel resources are highly qualified and have extensive practical experience. Temporary staffing sustains the momentum created during initial KM projects while permanent staff are being recruited and/or trained.
Iknow’s deliverables for operational support are closely tied to each client’s specific requirements. As described above, they could include assistance in almost any area of KM program design, development, and implementation.