Dr. Simon Trussler is an Engagement Director and a Knowledge Management Specialist at Iknow LLC. He has over 30 years of consulting and project management experience and has been involved with or led more than 100 consulting assignments during his career. He also has extensive global functional management experience in knowledge management, research services, and training functions.
Dr. Trussler has deep experience in knowledge management system and process design, both as an organizational leader and as a consultant to clients. This includes knowledge-capture processes and staff management, database design and integration, taxonomy, user interface design, tracking, and metrics. He has led the implementation of both leading-edge systems using custom software and low-budget, out-of-the-box solutions for knowledge sharing and research support.
Prior to working with Iknow LLC, Dr. Trussler spent 24 years as a consultant and a partner at Boston Consulting Group (BCG) in Sweden, the UK, and the United States. At BCG, Dr. Trussler sold and directed client assignments at leading industrial goods companies. For over 12 years, he was responsible for the firm’s global knowledge management and research function. In this role, he designed processes and recruited a global network of KM staff to help collect shareable know-how from project teams, ensure quality, and support BCG’s rapid geographical/product expansion. He developed a state-of-the-art KM technical platform, providing access to project experience, individual expertise, and sanitized documents through a single portal, with firmwide taxonomy and guided navigation. He managed four major upgrades and rollouts, including related training and marketing applications.
Before taking on the knowledge leadership role, Dr. Trussler was a Partner in BCG’s strategy consulting practice, completing over 80 assignments throughout Western Europe across a wide range of industries and functional areas. Together with two other partners, he started up the Nordic region business for BCG and subsequently spent five years in Stockholm in a variety of leadership and business development roles.
After leaving BCG, Dr. Trussler spent five years as Senior Vice President at Health Dialog, a healthcare management firm. Dr. Trussler led the firm’s overseas business development in Spain and Australia, and also created and led the internal training and knowledge management function, based on SharePoint, to support rapid business/staff growth, quality management, and the broadening of the company’s product range. Dr. Trussler rolled out new training programs for a wide range of management, technical, and soft-skills topics, with high levels of participation and audience feedback.
In addition to his work with Iknow, Dr. Trussler advises several start-up companies in the healthcare sector, focusing on analytics and business strategy topics.
Mr. Trussler’s clients include the Kingdom of Saudi Arabia, the State of Michigan, Roche Pharmaceuticals, and UNICEF.
Dr. Trussler received a doctor of philosophy degree and master of arts degree from Cambridge University, with a focus on urban and regional science and econometrics.
Dr. Trussler has reading-level skills in French, Spanish, and Swedish and a basic knowledge of German. He also has a strong working knowledge of web development in several computer languages including C#, VB.Net, ASP, and ColdFusion.
Simon is a qualified private pilot and enjoys flying and sailing, as well as a variety of cultural interests, especially classical music, opera, and fine arts.