Findability is the art and science of making information easily retrievable within content management systems, digital asset management systems, databases, and on complex websites and portals. The objective of findability is to deliver the right content to users when they need it with the least amount of effort and frustration.
Improvements in findability and search allow users to efficiently and intuitively find the exact content they want when they need it. Better search increases employee productivity, improves the quality of decision making, and reduces the frustration from a poorly designed and implemented search application.
Iknow delivers configured and optimized enterprise search systems. These systems typically include carefully configured user interfaces that provide an optimal user experience.