Institutional memory is an approach for developing the comprehensive “story” of an organization. The approach emphasizes the connections between significant events, decisions, milestones, projects, and other key actions and how they relate to, or support, broad strategic and organizational themes.
Institutional memory programs can greatly enhance the engagement of staff by providing them with a stronger connection to the organization, its thinking, and its progress. Institutional memory programs also enhance organizational and cultural alignment over the long term.
Iknow’s deliverables include the strategy and executional support of all aspects of an institutional memory program. The deliverables can range from the development of the integrated story and associated content to the production of this content in a variety of multimedia formats.