A decision support system (DSS) is a computer-based information system that supports business or organizational decision-making activities. DSSs serve the management, operations, and planning levels of an organization (usually mid and higher management) and help people make decisions about problems that may be rapidly changing and not easily specified in advance - i.e. Unstructured and Semi-Structured decision problems. Decision support systems can be either fully computerized, human-powered or a combination of both.

While academics have perceived DSS as a tool to support decision making process, DSS is also a tool to facilitate organizational processes. DSSs include knowledge-based systems. A properly designed DSS is an interactive software-based system intended to help decision makers compile useful information from a combination of raw data, documents, and personal knowledge, or business models to identify and solve problems and make decisions.

DSSs are often contrasted with more automated decision-making systems known as Decision Management Systems.

Business Value 

There are possibilities and examples of building a DSS in any knowledge domain. For example, DSS is extensively used in business and management. Executive dashboards and other business performance software allow faster decision making, identification of negative trends, and better allocation of business resources. Through a DSS, all the information from any organization is represented in the form of charts, graphs in a summarized way, which helps the management to take strategic decisions. For example, one of the DSS applications is the management and development of complex anti-terrorism systems.

Product Landscape

The decision support systems product landscape is complex and includes the following products. Iknow can help you evaluate and select the right software product to help you achieve your business objectives.

Company Namesort descending Product Name Type
PROC DTREE Commercial
TIBCO Spotfire Desktop Commercial
Business Analytics from Information Builders Commercial
1000 Minds 1000MInds Commercial
Fico Blaze Advizor Commercial
Host Analytics Reporting Commercial
IBM IBM SPSS Predictive Analytics Enterprise Commercial
IBM IBM Decision Optimization for Watson Studio Commercial
LogicNets LOGICNETS Commercial
Lumina Analytica Optimizer Commercial
OpenText OpenText Magellan Commercial
OpenText OpenText Information Hub Commercial
Oracle Oracle Performance Management Applications Commercial
Palisade DecisionTools Suite Commercial
Paramount Decisions Paramount Decisions Commercial
PBLScorecard PBLScoreCard Software Commercial
PowerNoodle PowerNoolde Commercial
Salesforce SalesForce Analytics Cloud Commercial
Salford Systems SPM Commercial
SAS Institute PROC DTREE Commercial
Strata Decision Technology StrataJazz Commercial
Syncopation Software DPL Professional Commercial
TransparentChoice TransparentChoice Commercial
Vanguard Systems Vanguard ECM Commercial