We’ve had the privilege of designing and implementing knowledge management solutions for some of the world’s most renowned organizations. This sampling of recent assignments will give you a sense of how we’ve worked closely with our clients to address their knowledge challenges.

The projects are grouped by service line.

Strategy Services

Developing a Strategy for Knowledge Stewardship
Identifying New Knowledge-Based Products and Services
KM Current-State Assessment
KM Strategy, Governance, and Roadmap
Knowledge Audit
Knowledge Management Cost Benchmarking
Knowledge Management Strategy
Knowledge Management Strategy and Framework
Knowledge Management Strategy Support
Project Prioritization and Roadmap
Strategy for a Global eLearning Initiative

Content Services

Analyzing Scientific and Technical Documents for Enterprise Search
Content Enrichment and Search Enhancement
Content Enrichment for Enterprise Search
Enterprise Search Strategy
Pilot Project to Improve Findability and Search
Taxonomy and Governance Support
Taxonomy Development for the United Nations
Taxonomy Workshop

Knowledge Sharing and Decision-Making Services

Applying Text Analysis to Financial Compliance
Business Intelligence Dashboards for Content Operations
Business Process Improvement
Communities of Practice Site Redesign and Implementation
Human Capital Business Process Re-Engineering
Knowledge Management for Managed Care
Review of the Current Forecasting Tools and Processes
SNAP Workflow Analysis and Process Management
Supplier Intelligence
Voice-of-the-Customer Analysis and Net Promoter Score

Culture and Change Management Services

Building a High-Performance Workforce
Instilling a Knowledge-Sharing Culture

Technology Services

Development of Two Web Applications
Documenting Current-State Processes and Information Flows
ECM Solution Recommendation for a Transit Authority
Electronic Document Management Gap Analysis
Implementing ECM in a Global Technical Support Organization
Improving a Digital Asset Management System
Knowledge Management System
National Accuracy Clearinghouse Portal Pilot
System Design for a New Call Center