Partners Category 
Software Product Company
Headquarters 
Kansas City, MO

DST’s AWD platform aligns with its broader strengths and focuses primarily on healthcare, financial services, and insurance. That creates a clarity of purpose in building product capabilities designed to serve customers in those areas, offering capabilities such as process automation and management, case management, and document management.

The platform scales to meet the needs of highly transactional environments. DST has embraced a low-code
development environment that supports rapid iteration, focusing on addressing deep process needs in its target verticals.

While DST has offerings that focus on digital consumer engagement, they are not necessarily all delivered from the AWD platform. Areas like out-of-the-box rich mobile experiences require third-party tools in some cases.

Product Overview

Intelligent Business Process and Case Management

With AWD, you can deliver the right interaction, insight, and information to the right people at the right time. Leverage AWD for end-to-end transformation to thrive in today's growing digital environments:

  • Create self-service experiences for easy customer interaction
  • Reduce processing times and required resources
  • Integrate aging legacy systems to simplify and reduce the cost of doing business
  • Optimize visibility and efficiency through operational analytics
  • Reduce risk of non-compliance by addressing regulations and corporate policies with structured processes and built-in business rules