Enterprise Search is error-tolerant real-time searching with just one search field:
- Identity Search
Find identities quickly, easily & accurately, e.g. by name, date of birth or customer ID. Intelligent, language-independent single-field search for single & multi-word queries. Even if the search or database contains errors.
- Commerce Search
Intelligent shop search with strong merchandising functions (e.g. rankings, aliases, campaigns) that can be comprehensively configured via the web console. Integrated into any shop system in minutes. For distinct gains in usability, conversions & sales.
- Call Center Search
Error-tolerant 360° search in real time across all integrated customer data, e.g. master data, contract data, invoices, quotes. Easy to connect to CRM & caller ID systems. With provisions for role concepts.
- Website Search
Ultra-convenient searching in all content & documents on a website, e.g. PDFs. Fully error-tolerant, cross-field & always up-to-date. Content can be crawled, read directly from CMS & CRM systems, or entirely excluded.