A Web-based decision support service available to users either on a subscription basis or hosted on their own infrastructure. Its decision support applications provide industry-specific solutions in the areas of technical support and field service, EHS and risk management, healthcare decision support, and sales productivity.
The system captures every data point along the way. As a result, the system can deliver powerful reporting and analysis about how guidance provided by your applications impacts the business. This information markedly increases the organization’s expertise and enables AI processes for machine learning and predictive analytics.