Partners Category 
Software Product Company
Headquarters 
New Delhi, India

Once a content/document-centric vendor, Newgen has evolved toward a fullfeatured provider of process automation solutions. With that foundation in place, Newgen has invested in a low-code environment to meet the next generation of process needs. It emphasizes CX: To that end, it offers very strong mobile support and is actively investing in new user interaction models such as voice and chat.

Newgen’s offering is strong across the board for both deep, complex processes and, increasingly, for wide deployment of applications. While customers were positive on the Newgen relationship, one did report some initial concern about the responsiveness of the team Newgen assigned to support custom process development.

Newgen Software Technologies Ltd. provides business process management (BPM), enterprise content management (ECM), and customer communication management (CCM) solutions with a footprint in over 60 countries. Newgen Software is ISO 9001:2015 and ISO 27001:2013 certified.

Headquartered out of New Delhi, India, Newgen has subsidiaries in the United States, Canada, United Kingdom, and Singapore, and a branch office in Dubai.

Product Overview

OmniXtract

More than ever, efficient management of huge volumes of data is important for overall success of an organization. However, most of the critical business data is locked in either paper or electronic documents. Use OmniXtract, packaged with Newgen OmniFlow iBPS, to swiftly extract critical data from documents of different layouts. It collects documents from input sources, makes them legible, extracts data with precision, and continuously improves extraction accuracy.

OmniAcquire

Newgen OmniAcquire facilitates first-time-right capture of your critical business information from multi-function peripherals (MFPs), mobile devices, e-mails, fax, hot folders, scanners and the web. The platform enables on-demand capture at the point of service and offers workflow capabilities for efficient processing of content. Further, OmniAcquire provides you the flexibility to create workflows based on your business requirements and improve business cycle time.

OmniScan

Newgen OmniScan is an advanced, distributed document scanning solution for scalable, high-volume production environments. It accelerates business processes by capturing data and transforming it into actionable business information. Further, OmniScan enhances your organization’s effectiveness by accelerating the three core areas of enterprise-level information capture: scan, transform, and deliver.

OmniDocs Document Management

Newgen OmniDocs Document Management system is a one-stop solution for all your document management needs. It enables you to create, capture, manage, distribute, and archive different forms of content.

Operating on the underlying Virtual Repository Services, OmniDocs orchestrates multiple content repositories across your enterprise to leverage context-based content searches and views. Additionally, the integration adaptors and open standards help connect OmniDocs Document Management with multiple repositories and file systems.

OMNIFLOW iBPS Business Process Management Suite

Objective's OmniFlow Intelligent Business Process Suite (iBPS) drives enterprise-wide digital transformation by connecting your organization’s resources. The platform’s advanced capabilities such as process orchestration, case management, robotic process automation (RPA), mobile, and social allow you to re-engineer processes and go digital.

OmiDocs

OmiDocs Enterprise Content Management (ECM) Suite allows you to access the right content in the right customer context and build the right experiences. The suite enables end-to-end management of enterprise content, from capture to disposition. Further, it offers flexibility to access or deliver content anytime and anywhere, creating a connected and digital workplace.

Newgen Records Management System

Newgen Records Management System enables end-to-end management of your physical and electronic documents while retaining its integrity and authenticity. The system is DoD 5015.02-STD certified along with Victoria Electronic Record System (VERS) certification. It allows you to define and enforce records classification, retention, and disposition as per your internal content management policies. The Records Management System provides effective archival and management of physical, electronic, e-mail, and social records.

The Records Management System is part of the Newgen ECM Suite.