Partners Category 
Software Product Company
Cambridge, MA

Founded in 1983, Pegasystems develops software for customer relationship management (CRM), digital process automation, and business process management (BPM).

Pegasystems also offers business applications, including sales force and marketing automation, and call center software, all based on the same consistent process platform that drives its DPA offering. When fully adopted by an enterprise, this approach creates a highly unified and agile architecture.

Pegasystems specializes in the following industries: financial services, insurance, life sciences, healthcare, government, manufacturing, high tech, communications and media, energy, and utilities.

Product Overview

BPM Suite

Gartner recognized Pega as a leader in the 2016 Magic Quadrant for Intelligent Business Process Management Suites for the eleventh year in row. Additionally, a recent Forrester Wave report found that Pega dominated the competition in mobile engagement and contextual guidance, and either led or shared the lead in 13 additional categories.

Pega’s BPM technology helps you quickly build business applications that deliver the outcomes and end-to-end customer experiences your customers demand. Additionally, Pega is 40% faster in mobile development, eight times faster in analysis and design, and eight times faster introducing change. Pega BPM is available on premise or in Pega Cloud.

Pega BPM streamlines operations to reduce costs and improve business agility. Analysts recognize Pega as the most comprehensive BPM suite to combine RPA and BPM in a single, unified platform.